Vintage Prosey Project: 2014 Prioritization — 9/18/13

Updating the blog here to pull old entries from the pros/e/yes archives…in their original order. This project is simply a unification of my personal blog (with a LOT of NSFW entries) and my professional blog.

Hump Day Absurdity

Today has been something of an absurd day…and taking inspiration from David, I decided to treat it accordingly…

~*~
18 September 2013
Bill Me Later
9690 Deereco Road, Ste. 705
Timonium, MD 21093
ATTN: Billing Department
To Whom It May Concern:
I write to you in reference to an email sent to me dated 11 September 2013 (Attachment 1), notifying me that my September statement was available for viewing. Per the instructions in the email, I clicked the nifty hyperlink to Log in to PayPal to view your billing statement or make a payment (and I sincerely appreciate that hyperlink, as I would not have known otherwise to log in to my PayPal account in order to view my current Bill Me Later balance and when it is due).
Upon logging in to my PayPal account, I saw that my statement from Bill Me Now was indeed ready to view (Attachment 2). The September statement indicated that my Bill Me Later balance was $0.00, that my available credit is $310.00 (yay me!), and that the Minimum payment due (by 10/07/13) was $0.00. Seeing that the balance was $0.00, due on 10/07/2013, I might have assumed that the email and statement were automatically generated and simply disregarded them as unnecessary.
Today, however, I received a check in the mail (USPS, of course, not via email) in the amount of $0.01. I am thrilled by the spectacular customer service generated by your organization that not only do you send emails reminding customers that they owe you money, but that you are also kind enough to send them money in order to pay said bills.
Rather than cashing this very kind check your company sent to me and writing an entirely separate check in the amount of $0.01 payable to your organization for the bill of $0.00 that is due on 10/07/13, I figure I’ll save on that bit of extra human expenditure and simply enclose the check you sent me as remittance for what is due. I’m sending this extra, extra early…way before the 10/07/13 bill due date…as my way of expressing my sincere appreciation for the spectacular customer service rendered. That personal, human touch means so much more than words could possibly express.
Should you have any questions or concerns regarding the contents of this letter or any of the enclosed attachments, please feel free to contact me at the telephone number noted at the top of this page. Thank you again.
Regards,
Denise
Attachment 1: Email dated 09/11/2013
Attachment 2: PayPal’s Bill Me Later Statement, 
as instructed in email dated 09/11/2013
(see Attachment 1)
Enclosed check
 
~*~
Happy Hump Day!
P/L/S

~dw

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